Terms & Conditions

Terms and Conditions

Welcome to IndiGalleria an online art destination located at https://www.indigalleria.com (the "Site") where artists and art lovers can sell and buy original works of art (the "Art") online and participate in an online art community (the "Services"). The Services are provided by IndiGalleria ("Indigalleria.com" or "we") to you ("you" or "user") subject to the following terms and conditions set forth in these Terms and Conditions. 

Acceptance of Terms

Before you use the Services, we require that you read and accept these Terms of Service. If you visit, shop, or otherwise participate in the Services on the Site, you accept these Terms of Service. If you choose not to accept these Terms of Service, you may not access or otherwise use the Site or Services. If you have any questions regarding these Terms of Service, please contact our Customer Service department at care@IndiGalleria.com. In addition, when using particular IndiGalleria.com owned or operated services, you shall be subject to any posted policies, guidelines, or rules applicable to such services. All such policies, guidelines and rules are hereby incorporated by reference into the Terms of Service. 

Modifications 

We may, at our sole discretion, change, modify, add or remove any portion of these Terms of Service, in whole or in part, from time to time and at any time without notice to you, by posting such changes on the Site. Your continued use of the Site and the Services after such changes are posted will constitute your agreement to such changed Terms of Service. These Terms of Service were last revised on 20th Jul 2020.

PARTICIPATION REQUIREMENTS 

Capacity to Contract 

The Services are available only to individuals or entities that can form legally binding contracts. Without limiting the foregoing, neither minors (persons under the age of 18) nor individuals who have been suspended from the Services may participate in the Services. If you are under the age of 18, you can use the Services only in conjunction with, and under the supervision of, your parents or legal guardian(s). 


Registration 

In order to participate in the Services, you must register with IndiGalleria.com by filling out our registration form and providing certain information to us. When you are notified that your registration has been accepted, you will become a "Registered User." You agree that the information on your registration form is complete and accurate and that you will update it in order to keep it current. IndiGalleria.com reserves the right to disapprove, suspend or terminate your registration for any reason, at its sole discretion, and to prohibit you from participating in the Services. Further, the rights granted to you as a Registered User may not be transferred or sold to another party.

IndiGalleria believes “artist(s)” when they upload their works, that they followed the terms of selling, have passed out of college in the last 10 years or are studying in an art college, or have had no formal education in arts. In case of any discrepancies in this status, IndiGalleria will not be liable, you are requested to verify with us before purchase or delivery in case you need further details. 


Login ID, Password and Security

During the registration process, you will select a Username and Password. You are solely responsible in all respects for all use of and for protecting the confidentiality of your Username and Password. You agree to notify IndiGalleria immediately of any unauthorized use of any Username and Password and any other breach of security regarding the Services.

IndiGalleria's Relationship with You

IndiGalleria is not a party to any transaction relating to the Art. IndiGalleria is only a venue for artist(s) to list their Art and for buyers to purchase such Art. IndiGalleria has no control over the artist(s), buyers or any aspect of the transactions. We are a meeting ground for buyers and artist(s) and tax liabilities are with buyers and artist(s).

Release 

In the event that you have a dispute with one or more users, you release IndiGalleria.com (and our officers, directors, agents, subsidiaries and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.


Information Control

You understand that all information, data, text, photographs, graphics, video, messages, and or other materials (User Content), whether publicly posted or privately transmitted via the Service, are the sole responsibility of the person from which such Content originated. You are responsible for all the User Content that you upload, post, broadcast, display, email, transmit, or otherwise make available via the Service. IndiGalleria cannot control the information provided by users which are made available through the Services. Users may find other users' information to be offensive, harmful, inaccurate, or deceptive. Please use caution and common sense when using the Site. IndiGalleria.com has no control over the quality or legality of the Art listed the truth or accuracy of the listings or any other information provided by a user about the Art. Please intimate us in case you find any content objectionable or illegal and we will do our best to verify and take suitable action.


How to Sell and Selling Details 

Listing and Selling

You must be a “Registered User” in order to list and sell Art.

Listing Policy

In order to list your Art for sale on the Site, you agree to complete and submit to us all applicable information along with images of your Art provided such images are in an acceptable format.


Listing Period

Art may be listed on the site for “180 days” to keep the content fresh. Beyond 180 days, IndiGalleria may charge fees which will be advised, by default the validity of listed artwork may expire and be delisted after 180 days. We reserve the right to remove any Art deemed inappropriate by IndiGalleria. Our art advisory and the curatorial board look at all works being loaded and has the final rights on allowing the works to be displayed on the website. The artist cannot remove any art on his/her own but has to send an intimation mail to remove his/her artwork. Any removal of work will happen from our side, artists should not delete any work once approved by IndiGalleria.  Any defaults from any artist on this front will lead to disqualification from the website and as it is a violation of the Terms & Conditions, appropriate legal action may be initiated.

Basic Listing Obligation

By listing Art on the Site, the artist(s) agrees to sell the Art once a buyer has completed the check-out process.


Refunds

A buyer in India may receive a full refund if ordered as unframed on their purchase by returning the Art to IndiGalleria if it is damaged or received the wrong artwork and inform us within 7 days of receipt of the artwork. Please note that the shipping and handling charges will be paid by the buyer in this case if a new artwork of similar cost is to be delivered to him. Not applicable if ordered as Framed or in Custom Size, or if Delivery is outside India.

PURCHASING ART

Purchasing 

You must be a Registered User in order to purchase the Art. Buyers are obligated to complete the sale transaction upon completion of the check-out process. 

Bidding: This will be intimated once we activate this feature.

Buyer Liable for Purchase Price, Freight and Transportation Fees, Custom Duties / Custom Charges and Taxes (updated from time to time). 

Buyers are liable for the posted purchased price of the piece(s) of Art, any insurance, and Customs Duties. Charges, packing, freight, and shipping fees associated with the purchase, and any applicable taxes (collectively, the "Purchase Fees") except in the promotion period when IndiGalleria may offer free shipping from time to time. International customers must note that our costs do not cover Custom Clearance Fees and Custom Duties. If applicable, these charges would be collected by the courier partner at the time of delivery, or they might connect to you before delivery, for payments. These charges vary from country to country and are subject to frequent changes - hence we can't give you an estimate of the same.

Payments

Payment for the Art may be made by For International Customers SWIFT Money Transfer (details available at the time of checkout) &/or via PayPal (details available at the checkout). For Indian customers (delivery within India) NEFT / RTGS / IMPS Transfer (details available at the time of checkout) &/or via Cheque Payment (details available at the time of checkout) as specified on the Site.  If payment is made by cheque, the piece(s) of Art will not be marked as sold until the cheque clears and payment is received by IndiGalleria. If the cheque is not received within 3 days of the purchase being actioned, the order will be deemed cancelled.

DELIVERING THE PURCHASED ART

Shipping and Packing

Artist(s) shall pack the piece(s) of Art and send it to IndiGalleria.com. The Buyer pays for all the shipping charges, in promotion periods this may be waved as per the discretion of IndiGalleria.com from time to time, which means we may compliment the shipping charges and IndiGalleria.com will pay for them. The piece(s) of Art should be packed so as to protect them during shipment which is our responsibility and a short video film will be shared with the buyer if the artwork is in pristine condition and correctly packed. IndiGalleria.com shall participate in the packing and shipping process, and in the event shall IndiGalleria.com be liable for any damages of any kind arising from the packing or shipment of any Artwork as a video of packing artwork is shared with the buyer before shipping. Artwork must be shipped by the artist to IndiaGalleria within 24 hrs. set by IndiGalleria.com. If at the end of the 3-day period the artwork has not been shipped the order will be cancelled and refunded to the buyer. If an order cannot be delivered to the address provided by the buyer and the artwork is returned to the artist the order will be treated as a “return” and then the buyer will have to pay extra shipping charges to get the artwork delivered again.

Freight and Transportation

The buyer is responsible for the costs associated with all freight, shipping and other costs related to transporting the Art from the seller's location until during a promotion period we are paying for the shipping. All orders till 31st. March 2021 will enjoy free shipping except for sculptures and installations.

Ownership Transfer

The Art shall be and remain the risk of the seller until it is shipped to the buyer, and thereafter the risk shall shift to the buyer.

RETURNS


Return Period

Unless otherwise stated under "Returns" for a particular piece of Art, a buyer within geographical boundaries of the Republic of India may return a piece of Art only if found in a damaged condition / or wrong order received within seven (7) days after the date of buyer's receipt of such piece of Art (the "Return Period"). No returns will be accepted after such a period. After marking the order as returned the buyer must intimate IndiGalleria.com and we will have the order shipped back to the artist from the buyer within seven (7) days, if the return is not shipped within seven (7) days it will be deemed as cancelled and the order amount will be paid to the artist.

No Return

Art cannot be returned if ordered as Framed or in Custom size or if shipped / Delivery is outside India.

Return Process

If a buyer elects to return a piece of Art, the buyer must write to IndiGalleria.com with the photographs of the damage and an email message specifying the details damage. We shall debit the artist for the Purchase Fees less any Insurance, packing, freight and transport fees associated with the buyer's purchase. Reimbursement shall be made by issuing a refund if payment to IndiGalleria.com was made by Net Banking OR Swift or if by Cheque if payment was made accordingly. IndiaGalleria may ask for Banking details / SWIFT details from the buyer as the case may be when the return process is initiated. Insurance, packing and shipping fees associated with the return of the returned piece of Art shall be the sole responsibility of the buyer, and IndiGalleria.com shall have no obligation to reimburse the buyer for such amounts.

FEES, COMMISSIONS AND PAYMENTS TO ARTIST

Fees and Commissions

Our seller fees and commissions are already added on every work sold and statutory Taxes are also added to each work sold by an artist. IndiGalleria.com may change its fees, payments and commissions from time to time.

Remittance of Proceeds

IndiGalleria.com shall remit the Purchase Fees to the seller, after first deducting IndiGalleria.com posted fees and commissions, within twentyone (21) days after the later of (i) the date of shipment of the Art to the buyer and (ii) the date when IndiGalleria.com verifies receipt of the “Purchase Amount” from the buyer. All payments will be made by cheque to seller artist(s) after statutory (TDS) deductions as per Law.

Government Goods & Services Taxes (GST)

Tax Responsibility

Title to the Art does not pass to IndiGalleria.com once an Artist(s) uploads h/er art/craft work. The seller is the retailer for Tax purposes. The seller shall file all Tax returns in accordance with applicable Law, and each seller shall indemnify IndiGalleria.com against any tax, cost or expense relating to the failure of such seller to satisfy any Tax liability related to the sale of such seller's Art. We are just facilitators for the buyers and sellers to meet. Note, that statutory (TDS) deductions as per Law are IndiGalleria.com's responsibility.

RESTRICTED ACTIVITIES

Any information that a seller (artist)  provide during the registration, listing or sale/purchase process and your activities or user of the Services on the Site shall not: (i) be false, inaccurate or misleading; (ii) be fraudulent or involve the sale of counterfeit or stolen items; (iii) infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (iv) violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, antidiscrimination or false advertising); (v) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (vi) be obscene or contain child pornography; (vii) contain any viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (viii) create liability for IndiGalleria.com or cause it to lose (in whole or in part) the services of its ISPs or other suppliers; or (ix) link directly or indirectly to or include descriptions of goods or services that: (a) are prohibited under these Terms of Service; (b) are concurrently listed for sale on a website other than the Site; or (c) you do not have a right to link to or include.

INTELLECTUAL PROPERTY

Copyright Violations

If you believe that your material or the material of another user has been wrongfully used in a way that constitutes copyright infringement, please let us know. In order for IndiGalleria.com to investigate and address your complaint, please provide IndiGalleria.com with all information available. If a clear infringement of copyright, trademark, patent, publicity rights or other right comes to our attention, we reserve the right to delete all infringing material from the Site and to suspend you from using the Services, even without receiving a complaint from the person whose rights have been infringed.


How We Handle Copyright Violations

Upon receiving notice of a potential copyright infringement, IndiGalleria.com may immediately delete or suspend access to the infringing material. We may also provide the user who posted the allegedly infringing material with contact information for the complaining party and may ask that the user works with the complaining party to resolve the dispute. If IndiGalleria.com has deleted or suspended access to materials you posted on the Site because of a complaint that the posting infringed someone else's copyright, it will attempt to provide you with written notice of its actions. If you disagree with such actions and want to have the materials returned to the Site, please provide us with a written response within ten (10) days after receiving the notice from us (a "Response"). Each Response must contain the following 

-       (1) Why that work is not an infringement?

Your name, address and telephone number and a statement that you consent to the jurisdiction of the District Court of NCT of Delhi and that you will accept service of process from the person who complained that posting the materials constituted a copyright infringement or from an agent of that person. Also that you agree to bear all legal expenses for a lawyer to contest your case. We will follow the directives of this court.

A copy of your response, including your name and address, will be sent to the person who complained about your posting. IndiGalleria.com will then decide, in its sole discretion, whether to re-display the deleted materials on the “Site”. Please note that if you are complaining about a copyright infringement, we would like you also to mention the same 2 points, except that you will put in writing why the work is an infringement and you should be able to contest this legally with all legal expenses on your part. 

-       (2) Your Information

You agree to grant IndiGalleria.com a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable license to exercise the copyright, publicity, and database rights you have in the information you have provided to us, in any media now known or not currently known, including, without limitation, any images of your pieces of Art. IndiGalleria.com will use such information solely to enable it to provide the Services.

The Site and Services

IndiGalleria.com grants you a limited license to access and make personal use of this Site. The trademarks, trade names, designs and all material contained on this Site, including all portions of the website, content, site design, text, graphics, and all intellectual property rights thereto ("Site Content") are the sole and exclusive property of IndiGalleria.com or its licensors. The use of any such property for any other reason, on any other website, or the modification, distribution or republication of this material without the prior written permission of IndiGalleria.com, is strictly prohibited. Any unauthorized use terminates the permission or license granted by IndiGalleria.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of IndiGalleria.com or your profile page so long as the link does not portray IndiGalleria.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.


DISCLAIMER; LIMITATION OF LIABILITY

Disclaimer

The art, site and services, including all content, functions, materials and information made available on or accessed through the site or the services, are provided on an "as is" and "as available" basis without representations or warranties of any kind whatsoever, express or implied, including without limitation, non-infringement, merchantability or fitness for a particular purpose. Indigalleria.com does not warrant that the art, services or functions, features or content of the site will be timely, accurate, secure, uninterrupted or error-free, or that defects will be corrected. We make no warranty that the art, site or services will meet users' requirements or expectations, and expressly disclaims any warranties or guarantees that by listing art on the site, the listed art will be sold. If you are dissatisfied with the site or any services, your sole remedy is to discontinue using the site and the services. Indigalleria.com makes no warranty regarding any art purchased or obtained through the site or any transactions entered into through the services. No advice or information, whether oral or written, obtained by you from Indigalleria.com or through the services shall create any warranty not expressly made herein. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to certain users. Indigalleria.com expressly disclaims any endorsement or warranty of any art sold on or through the services and any responsibility for any misrepresentations or breaches committed by another user.

Limitation of Liability

In no event shall Indigalleria.com be liable for any damages of any kind arising from (i) any injury to any person or property caused by the art (ii) defects in such art on any theory of liability or (iii) any return of any art. In addition, in no event shall we be liable for any special, incidental or consequential damages that are directly or indirectly related to the use of, or the inability to use, the services, the site or its content, including without limitation, loss of revenue or anticipated profits or lost business or lost sales, even if collegeartonline.com or an authorized representative thereof has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to certain users. In no event shall the total liability of Indigalleria.com to you for all damages, losses and causes of action (whether in contract or tort, including, but not limited to, negligence, product liability or otherwise) arising from these terms of service or your use of the site and the services exceed, in the aggregate, Indian Rupees 1,000 (Indian Rupees One Thousand only). 

DISPUTE RESOLUTION & INDEMNITY

Any dispute, controversy or claim arising out of or relating to this agreement, or the breach thereof, shall be settled in NCT of Delhi (India) Courts where the company is based. We will not entertain any other cases in any other Court. If this is acceptable to you, please go ahead and use the site otherwise please do not use the website.

Indemnity

You agree to defend, indemnify and hold harmless IndiGalleria.com, its officers, directors, agents, subsidiaries and employees, from claims, demands and damages, actual and consequential, of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any breach or violation by you of these Terms of Service, any use by you of the Site or any disputes or damages arising out of your use of or contracts formed with you through this Site.

GENERAL PROVISIONS

Eligibility

Only Registered Users are eligible to participate in the Services.

Third-Party Links

Where IndiGalleria.com provides links to third-party Internet sites, no representations or endorsements are made in connection with such sites. IndiGalleria.com is not liable for any damages or injury arising from the use or visit of such sites.

Modification and Availability

IndiGalleria.com may, at any time, delete, modify or supplement the content of the Site without prior notice. IndiGalleria.com reserves the right, for any reason, at its sole discretion, to terminate, change, suspend or discontinue any aspect of the Site or the Services, including, but not limited to, content, features or time of availability. IndiGalleria.com may also impose limits on certain features of the Services or restrict your access to part or all of the Site or the Service without notice or penalty.


Monitoring

You agree that IndiGalleria.com has the right, but not the obligation, to monitor at any time, for any reason at its sole discretion, all material and content on the Site. IndiGalleria.com reserves the right at all times to edit disclose or refuse to post any material or information or request removal of or remove any material or information from the Site.

Access and Interference

You agree that you will not use any automatic device or manual process to monitor or copy IndiGalleria.com web pages or the content contained herein. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on IndiGalleria.com’s infrastructure.

Service Integrity

IndiGalleria.com makes reasonable commercial efforts to make its Services and Site available at all times. However, IndiGalleria.com is not responsible for any interruptions, including, but not limited to, interruptions that may affect the receipt, processing or acceptance of any aspect of a sale.


Termination

These Terms of Service constitute a legally binding agreement between you and IndiGalleria.com until terminated by you or IndiGalleria.com, which IndiGalleria.com may do at any time, without notice, at our sole discretion. If you become dissatisfied with the Services or the Site in any way, your only recourse is to immediately discontinue use of the Services.

Governing Law

These Terms of Service are made and shall be governed by and construed in accordance with the laws of the NCT of Delhi (India).

Injunctive Relief

It is understood and agreed that, notwithstanding any other provisions of these Terms of Service, breach of the provisions of these Terms of Service by you will cause IndiGalleria.com irreparable damage for which recovery of money damages would be inadequate, and that we shall therefore be entitled to obtain timely injunctive relief to protect our rights under these Terms of Service in addition to any and all other remedies available at law or in equity.

Severability

In the event that any provision of these Terms of Service shall be unenforceable or invalid under any applicable law or be so held by the applicable court decision, such unenforceability or invalidity shall not render these Terms of Service unenforceable or invalid as a whole, and, in such event, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

Entire Agreement

These Terms of Service comprise the entire agreement between you and IndiGalleria.com and supersedes all prior agreements between the parties, regarding the subject matter contained herein. All provisions in these Terms of Service regarding representations and warranties, indemnification, disclaimers and limitations on liability shall survive any termination of these Terms of Service.

FAQs for Buyer(s)

How do I signup/register myself?

You can click on the top right corner of the portal, www.IndiGalleria.com. After that click on "Create Account" to register. You can also use your Facebook or Google social media account to create a log-in.

How do I place an order on IndiGalleria.Com?

Placing an order on IndiGalleria.com is a simple three-step process. Step 1: Click on the "Add to Cart" icon next to any work you like. The artworks will then be added to the cart. Step 2: Click on "Checkout" when you are ready to make the payment. Fill in the details like Address, Phone number etc. Step 3: Click on "Pay Now" to make the payment where you select the payment method and make the payment.

What is an Authenticity Certificate?

An Authenticity Certificate is a certificate of authority by the artist. It proves that the artwork is an original and unique work of art by the artist. We at IndiGalleria.com ensure that all artworks sold are authentic and original.

I need help in choosing the right artwork, can you help?

Of course, we at IndiGalleria.com make sure that you get the best services whenever you want. We have a dedicated art advisory team that is available via email to help you. We are just a click away. You may write to us at care@IndiGalleria.com.

How long will it take to receive my order?

Our endeavour is to ensure that you get your work asap once you have bought it. Generally, it depends upon your location, but the maximum time that we take is 10 - 15 working days (excluding local statutory holidays). We also keep you notified via email &/or SMS at every processing stage. In case you have any questions on this, you may write to care@IndiGalleria.com

I have received my artwork but it's damaged what should I do now?

We at IndiGalleria.com make sure that every artwork goes through strict quality testing before getting shipped out to customers. We will send a short close-up video of your artwork while packing to show as proof that the artwork is in pristine condition without any damage. However, if you still receive damaged artwork please write to care@IndiGalleria.com for our immediate response and action.

Will I get my artwork framed?

Everybody has their own taste when it comes to framing an artwork, which is why we at IndiGalleria.com send artworks in a rolled form. There may be a few artworks which are shipped as framed. However, if you still need any support in terms of framing options, you may write to us at care@IndiGalleria.com

Who do I contact if I have any questions?

All the options have been provided on the Contact Us page on our website.

Is it safe to make the payment online?

Your safety and security are of prime concern to us. That is why we don't encourage our customers to share their bank or credit card details either on the IndiGalleria.com website or with any of our team members. We have PayPal as our payment gateway partner. They use state-of-the-art technology to enable payments /online transactions and have highly secure servers.

FAQs for Artists

How do I register myself as an artist on IndiGalleria?

You can click on "Login/Signup". There you will have an option to "Create Account". You can also sign up with your Facebook or Google account. Once you have created an account, you will get an option which says "Register as an Artist". Just click on that and your request will reach us. Our team will then contact you and will take your registration forward.

Can artists outside of India also register on IndiGalleria?

No, only an Indian Artist in India can only register at our site.

If I register on IndiGalleria.Com, can I also register elsewhere?

Yes, you can register elsewhere also but will have to make sure that the artwork that is listed on other websites MRP is shared with us. Also, in case you sell these artworks on your own, you have to remove them from IndiGalleria.com immediately.

Is there any registration fee for artists?

Effective from 20 Jul 2020, the fresh registration fee would be Rs.1000 per year.

Account Name: IndiGalleria
Bank and address: ICICI Bank Ltd., Mahavir Enclave, New Delhi, 110045 (India)
Account Number: 182105001161
Account Type: Current Account
IFSC Code: ICIC0001821
Swift code: ICICINBBCTS

How many artworks can I upload at a given time?

You can upload up to 25 Artwork at a time. You will get an option to upload more if any of them is sold. Also, IndiGalleria.com can choose to increase or decrease the number of artworks you can upload at any time. If you want to upload more of your artworks over and above 25 at a time then you have to pay a service charge of INR 500/- for another 25 artworks for 6 months of visibility.

What are your payment policies?

IndiGalleria.com has the most transparent payment system. For all the artworks sold to a buyer, the artist will be paid after 21 days of the delivery of the artwork to the buyer. For example, For any specific questions or assistance with payment, please write to indigalleria@gmail.com.

What will you do to sell my artwork?

We at IndiGalleria.com believe in equal opportunity for all artists. Our curators and art advisors will provide their feedback on the price and other aspects of the artwork. We market your artwork online through the various online marketing mediums available. Our objective is to ensure that the right art reaches the right set of collectors and curators worldwide.

How do I price my artworks?

IndiGalleria.com allows each artist to determine the price of their work themselves. However, our internal art advisory team will check the prices before approving any artwork. They have the right to reject any artwork if they feel that the price quoted is too high. Our objective is to make art accessible to all.

I uploaded my artworks, they are showing as pending. What should I do?

Our art advisory Team generally takes up to 48 working hours to approve all artworks. However, in case it has been more than 48 working hours and it's still showing pending, we request you to write to care@IndiGalleria.com and we shall get back to you at the earliest.

What happens if the work is not sold?

We want to maintain freshness on the portal. To provide equal opportunity to all artists, the artworks uploaded will be live only for 180 days on the website. If not sold within 180 days, they may get removed from the website. To keep them active, we request you to update the works before 180 days. A notification will be sent to you accordingly.

What should I do if I sell this artwork somewhere else?

In case the artwork that you have uploaded on IndiGalleria.com is sold somewhere else, we request you to immediately remove it from IndiGalleria.com. If it is not removed and it's sold on IndiGalleria.com as well, the responsibility to provide the artwork or refund the sale price to the buyer will be with you.

How do I know if my artwork is sold?

IndiGalleria.com sends a notification to the artists through email and SMS if any of their listed artwork is sold online. Our art advisory team will also contact you to inform you and take your details. Please make sure that your details like email id, address and phone numbers are always updated on our website.

How do I send the work to you? Is there a timeline for this?

You can send your artwork in rolled or framed form to our New Delhi (India) address. The artwork should be shipped out within 24 hours of receiving the notification of the Sale. Please ensure you don't miss the timeline as this might affect customer relations and in turn future sales.

Privacy Policy

1. GENERAL

1.1 All capitalized terms not defined herein shall have such meanings as have been assigned to them respectively in the Terms. The rules of interpretation contained in the Terms shall also apply to this Privacy Policy. This Privacy Policy is at all times required to be read along with the Terms.

1.2 IndiGalleria  (“IndiGalleria.com”) is committed to the protection of personal information provided by Users to IndiGalleria on its website www.IndiGalleria.com ("Website"). Users agree that the use of the Website implies consent to the collection, retention and use of Users’ personal information in accordance with the terms of this Privacy Policy (“Privacy Policy”).

1.3 IndiGalleria.com takes the privacy of Users seriously. IndiGalleria.com is committed to safeguarding the privacy of Users while providing Services in a personalized and valuable manner.

1.4 No User information is rented or sold by IndiGalleria.com to any third party. When a User uses the Services, the User's IP address and other personal information may automatically get stored. A high standard of security is maintained by IndiGalleria.com for Users. However, the transmission of information via the internet and web networks is not completely secure. While IndiGalleria.com does its best to protect Users’ information, particularly with respect to the protection of Users’ personal data, IndiGalleria.com cannot ensure the security of Users’ data transmitted via the internet, or web network, or any other networks.

1.5 Access to Services is conditional upon the User’s approval of this Privacy Policy which should be read together with the terms and conditions of use (“Terms”). Users acknowledge that this Privacy Policy, together with our Terms, forms a legally binding agreement of IndiGalleria.com with Users in relation to the use of the Services (“Agreement”).

2. INFORMATION COLLECTED

2.1 Traffic Data Collected

In order to provide Services, IndiGalleria.com automatically tracks and collects the following categories of information when a User uses the Services:

(a) IP addresses;

(b) Domain servers; and

(c) Other information associated with the interaction of Users’ devices and the Services (collectively

"Traffic Data”)

2.2 Personal Information Collected

In order to provide Services, IndiGalleria.com may require the User to provide certain information that personally identifies such User

("Personal Information"). Personal Information includes the following categories of information:

(a) Contact data (such as e-mail address, phone number and any extra contact details); and

(b) Demographic data (such as time zone, postal address and location details).

If a User communicates with IndiGalleria.com by, for example, e-mail or letter, any information provided in such communication may be retained by IndiGalleria.com.

2.3 The Website is a general audience website, and it and its related sites, applications, services, and tools are not intended for children under the age of 18.

2.4 Website may contain links to third-party websites. Users agree and understand that the privacy policies of these third-party websites are not under the control of IndiGalleria.com. Users understand that once a User leaves IndiGalleria’s servers, the use of any information such User provides will be governed by the privacy policy of the operator of the site used by such User. In addition, the Website may occasionally contain links to Third-Party Sites. If you click on the links to Third-Party Websites, you leave the Website. We are not responsible for the content of these Third-Party Websites or for the security of your personal information when you use the Third Party Websites. These third-party service providers and Third-Party Sites may have their own privacy policies governing the storage and retention of the personal information that you may be subject to. They may collect information such as your IP address, browser specification, or operating system. This Privacy Policy does not govern personal information provided to, stored on, or used by these third-party providers and Third-Party Sites. We recommend that when you enter a Third-Party Site, you review the Third Party Site's privacy policy as it relates to safeguarding your personal information. We use third-party advertising companies to serve ads when you visit the Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to the Website and Third-Party Websites in order to provide advertisements about goods and services of interest to you.

2.5 We use data collection devices such as “cookies” on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the Site and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Site that are placed by third parties. For example, if you view a web page created by a user, there may be a "cookie" placed within that web page. We do not control the use of cookies by third parties.

3. DISCLOSURE OF PERSONAL INFORMATION

3.1 IndiGalleria.com does not disclose User’s Personal Information to any third parties other than to IndiGalleria’s officers, employees, agents, consultants and affiliates.

3.2 IndiGalleria.com uses its best efforts to use Users’ information in aggregate form (so that no individual user is identified) for the following purposes:

(a) To build up marketing profiles;

(b) To aid strategic development, data collection and business analytics;

(c) To manage relationships with advertisers and partners;

(d) To audit usage of Services; and/or

(e) To enhance the User’s experience in relation to the provision of Services (“collectively, “Permitted Use”).

3.3 IndiGalleria.com reserves the right to disclose Personal Information if required to do so by law or if IndiGalleria.com believes that it is necessary to do so to protect and defend the rights, property, and/or personal safety of IndiGalleria.com, the Services, or other Users.

4. CONFIDENTIALITY AND SECURITY

4.1 Except as otherwise provided in this Privacy Policy, IndiGalleria.com will keep all Personal Information private and will not share it with third parties, unless IndiGalleria.com believes in good faith that disclosure of such Personal Information or any other information IndiGalleria.com collects about Users is necessary for Permitted Use or to:

(a) Comply with a court order or other legal process; (b) Protect the rights, property or safety of IndiGalleria.com or another party; (c) Enforce the Agreement, including Terms; and/or (d) Respond to claims in relation to violation of rights of third-parties by IndiGalleria.com.

5. SECURITY

5.1 The security of Users’ Personal Information is important to IndiGalleria.com. IndiGalleria.com follows generally accepted industry standards to protect the Personal Information submitted to IndiGalleria.com, both during transmission and once IndiGalleria.com receives it.

5.2 Although IndiGalleria.com makes the best possible efforts to store Personal Information in a secure operating environment that is not open to the public, Users should understand that there is no such thing as complete security, and IndiGalleria.com does not guarantee that there will be no unintended disclosures of Personal Information. If IndiGalleria.com becomes aware that certain Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, IndiGalleria.com will use reasonable efforts to notify the concerned User of the nature and extent of such disclosure (to the extent IndiGalleria.com is aware of that information) as soon as reasonably possible and as permitted by law.

6. UPDATES AND CHANGES TO PRIVACY POLICY

6.1 IndiGalleria.com reserves the right, at any time, to add to, change, update, or modify this Privacy Policy. Users are requested to review this Privacy Policy frequently. If any change has been incorporated in this Privacy Policy by IndiGalleria.com, then IndiGalleria.com will post such changes on this page. In all cases, the use of information IndiGalleria.com collects is subject to the Privacy Policy in effect at the time such information is collected by IndiGalleria.com.

7. USERS’ RIGHTS

7.1 Users have a right to correct any errors in such User’s Personal Information available with IndiGalleria.com. A User may request IndiGalleria.com in writing that IndiGalleria.com ceases to use such User’s Personal Information. IndiGalleria.com may stop providing Services to such a User if so required.

8. RESTRICTION OF LIABILITY

8.1 No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the Services provided by IndiGalleria.com, including the provision of Website.

8.2 Any reference on the Website to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute an endorsement, recommendation, or favoring by IndiGalleria.com.

8.3 Services provided by IndiGalleria.com only include the provision of an online platform for facilitating buying and selling of artwork and promotion of art, unless otherwise expressly been provided in the Terms. The products made available through the Services for sale are sold on an ‘as-is’ basis and IndiGalleria.com has no responsibility with respect to the adequacy, relevancy or authenticity of such products listed by other Users. IndiGalleria.com is not responsible for any information provided by one User to the other User in the course of Service and this Privacy Policy governs IndiGalleria’s relationship with the Users only with respect to the information provided by the Users to IndiGalleria.com and/or the information collected by IndiGalleria.com from the Users.

If Users have questions or concerns, they may email IndiGalleria.com at care@IndiGalleria.com and IndiGalleria.com will attempt to address the User’s concerns.